Thanks for considering an order on atxtshirts. Here are some answers you may have about your order and our ordering process.
How is my tee shirt printed ?
Our site uses a print-on-demand provider utilizing Direct to Garment (DTG) technology as opposed to screen printing. This allows us to fulfill orders without maintaining inventory. DTG works almost like an ink-jet printer. All the color combinations are sprayed on the shirt at once. DTG printing offers quality true-color long-lasting wearable print designs.
How is my order fulfilled ?
Upon completion of your order you should receive an email conformation. Your order will be printed and shipped directly by our POD provider eliminating any middle supply chain shipping and speeding up delivery time. Your email notification will include tracking information for your order.
Are there shipping charges ?
Shipping is free on orders from atxtshirts.com.
What about returns ?
Once an order has been sent to production it is sent to the print provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or you ordered the wrong size or color, atxtshirts is not responsible and will not offer replacements or refunds. You are responsible for inputting the right information into your order form.
However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such. Please feel free to contact us with all the necessary information and photographic evidence (mobile phone photos) and we will do everything possible to correct the situation and provide the most suitable solution to you, determining if the replacement or a refund is eligible or not.
How do we contact atxtshirts.com ?
Office: (512) 261-5121